Good morning,
We've recently been experiencing a reading issue with many heat metering devices.
They haven't been received since day X without any errors or gateway issues.
(We've already ruled out a gateway-related issue because it occurred on multiple systems and gateways. However, we've verified that the gateways are functioning correctly.)
(The devices experiencing this issue had already joined our lora network and are currently powered on and functioning.)
These devices lose their session keys after 30 days of not being received by any gateway registered on the network. Therefore, to receive them again, a new join will be necessary.
We'd like to know if it's possible (even via an API) to save the network session keys for a list of devices or an entire application, and if necessary, how to re-import them after resolving the reading issue.
Thank you for your support,
I remain available for further information.
Regards